How it works

Quotations and booking requests for the safe and secure transportation of your luggage, from your home to your destination address, can be made online, by telephone or email.

Our door-to-door service will collect from your home, place of work or dedicated establishment and deliver directly, safely and securely to your chosen destination address (hotel, ski chalet, villa, apartment) with “Real Time Tracking” and proof of delivery systems.

Prepare your luggage approximately 3 days prior to your departure date, your luggage labels for both your outbound and return luggage transportation along with your tracking number will be sent approximately 14 days prior to your departure date.

As easy as one, two, three

1

Your quote

Tell us where you’d like your luggage to be collected from and delivered to, along with the arrival and departure dates and the amount of luggage you’d like us to transport.

2

Confirm booking

When you are happy with our quote, our reservations team will be happy to assist with completing your booking. You’ll then receive a booking confirmation straight away.

3

Bon voyage

Prepare your luggage for your trip. Around a week prior to departure we’ll send you the labels for your luggage, and be in touch to confirm all the details of your trip.

Luggage dimensions

Our guidelines for luggage weight and dimensions are as follows:

Small Suitcase – maximum 20kgs 120x30x20cm

Medium Suitcase – maximum 25kgs 120x50x22cm

Large Suitcase – maximum 30Kgs 120x80x16cm

Ski/Snowboard Bag – maximum 25Kgs 180x34x21cm

Golf Bag – maximum 25Kgs 132x38x30cm

Ski/Snowboard Boot Bag – maximum 7Kgs 38x36x23

Excess Luggage Waiver

Ensure that you will not be charged for Excess Luggage with our Excess Luggage Waiver Guarantee.

1-4 pieces – £10 per shipment not per piece

5-9 pieces – £25 per shipment not per